CANCELLATION POLICY

We understand how necessary schedule adjustments are: therefore, in consideration of our clients and our technicians, please allow a 24-hour notice of any cancellation. A 50% non-refundable deposit is required from all clients to secure an appointment.

Contact front desk for assistance in rescheduling your appointment if needed call or text 646.912.9335.

CONFIRMATION CALLS

As a courtesy, we will text and confirm your service appointments 1 business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.